Tell Welcomed how your business works. It writes an assistant that answers people on your website, on the phone and by text, and does the work in your own systems.
Thursday 10:30 am, with Dr Ellis. Written straight into your calendar.
In your own template. Only what the person said.
People talk, type or tap, whichever suits them. They can switch at any point and pick up at the same step.
Talk or type to the builder. It reads your website first, asks only what only you can decide, and shows every change on the design before you keep it.
“New patients book a first appointment, then fill in a short intake form.”
“If someone answers no to the first question, what should they be told?”
Two new steps on the design, marked until you keep them.
Every conversation opens with your notice. Nothing starts and nothing is recorded until the person agrees. A no goes straight to your team.
You're talking to Banksia Health's AI assistant. This conversation is recorded and transcribed.
It finds a time, holds it, and writes the booking into the system you already use. It only says “you're booked” once the booking exists.
When it can't help, it takes a message for your team: the name as given, a number read back, and what it's about in their words.
Every conversation ends in a summary written to your template, holding only what the person said. Anything that needs action is flagged.
Lower back pain for about three weeks, worse in the mornings.
Ibuprofen and stretching. “Helps a bit, then it comes back.”
The builder writes practice conversations from what you told it, and runs every change against them. If one fails, it fixes the design and tries again, or tells you plainly what didn't work.
Nothing private is given out until the person proves who they are, with a code sent to a contact you already hold.
It says something is booked or sent only once it is. It never guesses what's wrong, or how urgent.
If someone says something on your emergency list, they're told exactly what you wrote, before anything else.
Conversations, summaries and records are kept in Sydney.
We'll build your first assistant with you, from your website and the way you already work.